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I placed a bid by mistake. How can I cancel my bid?

by admin | Mar 21, 2020 | How does it work?

It is not possible to cancel a bid once you have clicked the option ‘Place Bid’. This is also stated in the general terms & conditions that you have to accept before Placing the bid.

I don’t understand the description of a lot.

by admin | Mar 21, 2020 | How does it work?

We’re very sorry to hear that. Please contact us to explain your problem.

I need more information than available in the lot description.

by admin | Mar 21, 2020 | How does it work?

We are doing everything we can to make sure the lot descriptions are as accurate as can be. Unfortunately we’re not always able to write down all specifications of a lot. If you can’t find the right information in the lot description, please feel free to...

Are there any Conditions that apply?

by admin | Mar 21, 2020 | Buying Rules

The General Conditions of The STC Online Auction do always apply. Each time you place a bid these General Conditions have to be accepted. In some cases Specific Conditions apply as well.

Can I view the lots in person?

by admin | Mar 21, 2020 | Buying Rules

Yes, you can. Just contact us to make an appointment.
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    How do automatic bids work?

    In an auto bid the User indicates the maximum price he is prepared to pay for the Lot. The auction system sees to it that, after outbidding by a third party, the minimally possible higher bid is introduced in the name of the User, as long as the maximum indicated by the User has not been reached. A auto bid can be eliminated by the User solely by placing a static bid that at that moment is the highest bid.

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